Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and securely as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days (depending on the destination)

Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your location and the selected shipping method. Free shipping may be available on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delayed or Lost Shipments

While we work with reliable shipping carriers, delays may occasionally occur. If your order has not arrived within the estimated delivery timeframe, please contact our customer support team for assistance.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.